Shipping Policy

We are committed to providing reliable worldwide shipping and transparent delivery expectations for all customers.

Free Worldwide Shipping

Orders that meet the minimum purchase amount displayed on the checkout page qualify for complimentary international shipping. Shipping fees for orders below this threshold are calculated automatically during checkout based on destination.

Estimated Delivery Timeframes

Delivery times vary by region and local logistics conditions. Estimated delivery periods after dispatch are as follows:

  • North America, Europe, Australia & New Zealand, East & Southeast Asia: 8–25 business days

  • Middle East: 10–25 business days

  • Latin America: 10–25 business days

Please note that delivery estimates are not guaranteed and may be affected by customs inspections, carrier delays, or public holidays.

Shipment Tracking

After your order has been dispatched, a shipping confirmation email containing tracking details will be sent. Customers may monitor delivery status through our website or a third-party tracking service.

Delivery Issues

If tracking information indicates that an order has been delivered but you have not received the package, we recommend:

  • Checking secure delivery locations around your address

  • Confirming with neighbors or building management

  • Contacting our customer support team at service@thisisformerch.shop for assistance

Order Updates & Address Changes

Requests to modify shipping information must be submitted before the order enters processing. Once an order has been shipped, address changes or cancellations may no longer be possible.

Customs Duties & Import Charges

We ship orders on a duty-paid basis whenever applicable. If any customs duties or import fees are charged upon delivery, customers may submit valid documentation to service@thisisformerch.shop for review and reimbursement consideration.

Customer Support

For questions regarding shipping, delivery status, or order assistance, please reach out to our support team. We are committed to providing timely and professional support.